The issue occurs during the screen capturing process or when videos are imported into Camtasia Video Editor and placed on the timeline, but once the file is played the editor's screen doesn't play video or the sound.
Fixing Black Screen Error in CamtasiaĪlthough it may be a little frustrating, solving the black screen error in Camtasia 9 is not very difficult. Here is how you can solve the black screen error with just a few clicks. At times, antivirus software may be the reason why Camtasia displays black screens instead of your videos. If you would like to install Camtasia 8 or Camtasia 9, you will need some of the latest versions of the Windows operating system to be able to exploit the full potential of this screen recording software. The TREC recording file opens in Camtasia and can be imported into other projects.The black screen issue is often related to a simple setting that isn't adjusted properly, which is the reason why users must make sure that everything is functioning properly before starting a recording session. Another option is to open the file in a desktop media player or web browser and record the playback with Camtasia Recorder.Download Handbrake and watch the tutorial below to learn how to convert the file to MP4. If the above does not work or does not apply, you can convert some video formats to a friendly MP4 file format Camtasia can work with.After installing, restart the computer and see if you can import the file. If you know your video has the H265/HEVC codec and you know it does not play natively within other media players (Movies & TV or VLC Media Player for example), try downloading and installing the HEVC Codec from Microsoft. You received the following message in Camtasia: HEVC decoding component is not installed.AMD Radeon R9 Fury, R9 Fury X, R9 Nano, or newer graphics cards.NVIDIA GeForce GTX 950, 960, Quadro P4000 or newer graphics cards.
AMD 6th generation “Carizzo” or newer APUs.Intel 6th generation “Skylake” or newer CPUs.In order to decode HEVC/H265 natively in Camtasia, you will need one of the following hardware pieces:.
We have several possible options for unsupported file formats:
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